Hospitable Direct 101: Send or Request Money
Summary
AI-generatedThis video explains how short-term rental hosts can manage ad hoc payments and refunds for bookings through the Hospitable platform. It covers requesting additional fees for services like pool heating or issuing partial refunds to guests, detailing the process and considerations for each.
Key insights
Refunds can be processed up to 14 days after a booking is completed. The maximum refundable amount is influenced by the host's current balance on the platform.
Mistakes to avoid
Failing to account for service charges when requesting additional payments can result in receiving less than the expected amount after platform fees are deducted.
Tools & resources
Hospitableplatform
Hospitable is a platform that helps short-term rental hosts manage guest communication, team notifications, calendars, and direct booking websites.
Frequently Asked Questions
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial