Hospitable Town Hall, October 4th, 2023

HospitableOct 5, 20231h 4m288 viewsScore 85
Hosting Operations
intermediate
direct booking
Google Vacation Rentals
AI in hospitality
product updates
guest communication
M

Summary

AI-generated

This town hall covers significant product updates for short-term rental hosts, including the launch of Google Vacation Rentals integration, advancements in direct booking features like multi-property search and ad hoc fees, and upcoming AI-powered tools for enhanced guest communication and policy management.

Key insights

  • Hospitable's direct booking revenue has doubled from $1 million to $2 million in just 54 days, indicating strong growth and success for their direct booking channel.

Mistakes to avoid

  • Confusing guest messaging during the direct booking process, such as stating an approval process when instant booking is enabled, can lead to guest uncertainty and potential cancellations.

Tools & resources

  • Suggested Replies with AItool

    Hospitable's AI-powered suggested replies feature is available for all hosts, offering up to five free uses per month for those on older base subscriptions.

Frequently Asked Questions

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial