- Home
- /
- Videos
- /
- Hosting Operations
- /
- How AI Automates 90% of My Guest Messages (And Why Hosts Who Don't Adapt Will Get Left Behind)
How AI Automates 90% of My Guest Messages (And Why Hosts Who Don't Adapt Will Get Left Behind)
Summary
This episode of Michael Chang's STR podcast focuses on how AI is transforming short-term rental management. Annie, co-founder of HelloHost, explains how AI can automate guest communication and operations, and how hosts can leverage it to remain competitive. The discussion includes the importance of AEO, review removal, and AI's impact on Airbnb policies.
More from Hosting Operations
This article from the Khmer Times discusses the emerging trend of humanoid robots entering the short-term rental (STR) industry to perform short gigs. While the specifics of these gigs are not detailed, the article points toward further automation in the STR market, offering potential opportunities for improved operational efficiency. However, the impact of this technological shift on traditional roles is not examined.
A recent article highlights a frustrating guest experience where an Airbnb host requested extensive cleaning tasks before checkout, yet still charged a full cleaning fee. This practice raises concerns about fairness and transparency in STR hosting. Hosts should review their cleaning policies and ensure they align with the fees charged to avoid negative guest experiences and reviews.
A Templeton vacation rental company has promoted a new Field Operations Manager. This suggests operational growth and potential expansion for the company. The appointment indicates a focus on enhancing on-site management and guest experience within their STR operations.
Curated by Learn STR by GoStudioM



