How the Right Virtual Assistants Can Boost Your Short Term Rental Property Performance (Part 4)
Summary
Tim Hubbard discusses what hosts need to consider after guests check out of an STR, like managing requests for extended stays, handling late checkouts, property damage, linen stains, and collecting guest information. He emphasizes the need for hospitality, tracking performance, and potentially hiring a virtual assistant to help.
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Airbnb is launching an AI-driven initiative for improved search and support features. This update signals a significant shift towards more intuitive guest experiences. Hosts should anticipate improved search results and more efficient support channels. The impact will be better guest satisfaction and, potentially, increased bookings.
Airbnb is expanding its services beyond accommodations by testing airport pickups and grocery delivery in select cities in EMEA, APAC, and LATAM. This move aligns with CEO Brian Chesky's vision to improve the travel experience from the start. These new services could significantly improve the guest experience and potentially increase host revenues through referrals.
Airlines canceled over 10,000 flights due to a blizzard in the Northeast, with significant disruptions expected throughout the week. Nearly half of flights out of major airports like LaGuardia, JFK, and Boston were canceled, impacting travel plans. Hosts should anticipate potential guest cancellations and adjust their strategies accordingly.
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