How Your Virtual Assistants (or manager) Should be handling Your Short-Term Rental Bookings (Part 3)
Hosting Operations
intermediate
guest communication
check-in process
virtual assistants
property management
guest experience
M
Summary
AI-generatedThis video explains how to manage short-term rental bookings while guests are staying at your property. It covers handling check-ins, guest communication, addressing issues, and leveraging technology for efficient operations.
Key insights
Offering discounts for extending stays during periods of vacancy can be an effective strategy to fill more dates on your calendar.
Mistakes to avoid
Sending automated check-in messages too early can detract from the guest experience and appear impersonal, especially if the guest hasn't arrived yet.
Tools & resources
Stripetool
Stripe is a recommended platform for handling payments for direct bookings and reservations made outside of major platforms like Airbnb.
Frequently Asked Questions
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial