How Your Virtual Assistants (or manager) Should be handling Your Short-Term Rental Bookings (Part 3)
Summary
In this episode, Tim Hubbard discusses strategies for managing guest reservations during their stay at a short-term rental. He covers essential actions and communications needed when problems arise, including monitoring remote locks and cameras for guest check-in, responding to reservation changes or emergencies, following cancellation policies, and addressing extra guests or unauthorized pets.
More from Hosting Operations
MakeMyTrip and Ixigo are partnering with OpenAI to integrate AI across their platforms. This collaboration aims to revolutionize the travel experience, supporting features like trip planning and booking. The integration is designed to personalize and convert inspiration into confirmed bookings, offering personalized outcomes at scale.
An Airbnb host faced an unusual guest request, uncovering a potential 'big problem' impacting their operations. Details of the odd request and the subsequent realization about its negative consequences for the host's business model are presented. Further investigation revealed a significant issue that hosts should be aware of.
This article from WDSU focuses on identifying potential scams related to spring break travel. It highlights red flags travelers should be aware of when booking accommodations, such as unrealistic prices or demands for unconventional payment methods. Knowing these potential pitfalls will help hosts and guests alike prevent fraud and ensure a safe and positive booking experience.
Curated by Learn STR by GoStudioM