My very awkward Airbnb guest interaction.

RobuiltSep 11, 20250m 36s11.2K viewsScore 65
Hosting Operations
intermediate
Guest Communication
Check-in
Problem Guests
M

Summary

AI-generated

The host shares an awkward interaction he had with a guest who arrived early to the property. The host had gone to the property before check-in to check on things and ran into the guest. The guest was not very understanding when the host explained he was just checking on the property. The host recommends that hosts prepare for guests to arrive early, even if you have set check-in times.

Key insights

  • Checking in on your property before guest arrival is a good way to ensure everything is in order, but be mindful of the possibility of early arrivals.

Mistakes to avoid

  • Assume that because you set check-in times, guests will not arrive early. Some guests may arrive earlier than the stated check-in time.

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial