Understanding Strict Cancellation Policies and Welcoming New Bookings #realestate #airbnb

439 viewsPublished: January 13, 20250m 37sScore: 85
Hosting Operations
intermediate
Airbnb
Guest Communication
OTA Strategy
Problem Guests

Summary

Bill Faeth explains why a 'strict' cancellation policy isn't foolproof due to Airbnb's 48-hour risk-free window. He emphasizes treating new bookings as 'sales qualified leads' and using personalized welcome videos to build rapport immediately and prevent early cancellations.

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