Saving your Guests from Construction Catastrophes

37 viewsPublished: August 24, 202312m 4sScore: 82
Hosting Operations
intermediate
Guest Communication
Guest Reviews
Maintenance
Problem Guests
HOA

Summary

In this episode of Short Term Rental Riches, Tim Hubbard discusses how to navigate construction or maintenance issues near your STR that are beyond your control. He emphasizes the importance of proactive communication with guests to maintain positive reviews, and setting realistic expectations and discusses strategies for addressing guest concerns when disruptions occur.

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