SHARE this post with yourself to make this SOP your turnover routine!

Michael ChangJan 22, 20250m 7s132 viewsScore 80
Hosting Operations
intermediate
Guest Reviews
Checkout
Cleaning Systems
Turnover
Guest Communication
M

Summary

AI-generated

This video outlines a 5-step SOP to implement immediately after a guest checks out to achieve consistent 5-star reviews. This includes a thorough inspection, a timely follow-up message, a professional cleaning reset, proactive guest reviews, and preparing a personal touch for the next guest.

Key insights

  • Leaving thoughtful, timely reviews for departing guests encourages reciprocal glowing feedback.

Tools & resources

  • STR Like the Best Masterclasscourse

    Learn how to create SOPs to scale your Airbnb business and improve guest satisfaction.

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial