The Truth About Removing Airbnb Reviews

Short Term Rental RichesJul 8, 20251m 43s968 viewsScore 75
Hosting Operations
intermediate
Guest Reviews
Problem Guests
Guest Communication
Airbnb
M

Summary

AI-generated

This video explains how to get unfair reviews removed from Airbnb listings. The host explains that disputing reviews is not based on emotional arguments anymore and that owners must provide platform proof (actual messages) that a policy was broken by the guest. They suggest that you use terms that specifically indicate the guest lied or was pressuring the host to do something.

Key insights

  • Airbnb might cancel a review on your behalf unless you go in and want to get it removed yourself; it could end up staying on your profile.

Mistakes to avoid

  • Don't make emotional arguments when disputing a review. Focus on concrete evidence.

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial