Town Hall Meeting May 3rd, 2022

HospitableMay 10, 20221h 0m44 viewsScore 85
Hosting Operations
intermediate
iOS app
business growth
direct booking
product updates
customer support
M

Summary

AI-generated

This Hospitable Town Hall covers the re-launch of their iOS app after Apple's review process, business growth metrics including revenue and customer acquisition, and updates on product development like the Direct booking payment system. Hosts can also learn about new team members and upcoming marketing initiatives.

Key insights

  • Hospitable is working on its 'Direct' booking system, focusing on payment processing, payouts, and tax collection, especially for non-US hosts and those using the basic setup.

Mistakes to avoid

  • Limiting hosts to opening only one support conversation at a time caused frustration; this has been reverted, allowing multiple conversations for better organization and issue tracking.

Tools & resources

  • Hospitable Podcastplatform

    The next Hospitable podcast episode, releasing May 14th, will discuss the current tech needs in the short-term rental industry.

Frequently Asked Questions

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial