Uncovering the Secret to Airbnb Communication πŸ€”πŸ’­

662 viewsPublished: June 12, 20230m 58sScore: 80
Hosting Operations
beginner
Guest Communication
Check-in
Guest Reviews

Summary

This video highlights two communication points with guests that are crucial to ensure a 5-star stay. These include clear check-in instructions provided through Airbnb or property management software and a follow-up message the morning after the first night to proactively address any issues guests may be hesitant to report.

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