You Should WATCH THIS If You are in REAL ESTATE | Breathtaking Property
Summary
Jesse Vasquez tours the world-renowned Post Ranch Inn to identify high-level hospitality tactics that STR and MTR hosts can implement. He emphasizes that while the views are stunning, the true value lies in personalized service, high-end amenity curation, and creating an environment where guests feel 'seen' and 'cared for.'
More from Hosting Operations
Airbnb is launching an AI-driven initiative for improved search and support features. This update signals a significant shift towards more intuitive guest experiences. Hosts should anticipate improved search results and more efficient support channels. The impact will be better guest satisfaction and, potentially, increased bookings.
RPM Living, a major U.S. property manager, is expanding its participation in Airbnb's Airbnb-friendly program. This allows residents in approved buildings to host on Airbnb with property manager oversight. Communities participating in the program have seen resident earnings increase by over 200% year-over-year, offering new revenue streams and resident amenities.
An Airbnb guest was accused of damaging property and received a payment request with blurry photo evidence, highlighting potential issues with host-guest disputes. This emphasizes the importance of clear communication, proper documentation, and understanding Airbnb's resolution process for handling damage claims. Hosts should have strategies in place to protect themselves against unfair claims.
Curated by Learn STR by GoStudioM