How AI Automates 90% of My Guest Messages (And Why Hosts Who Don't Adapt Will Get Left Behind)

21 views4 days ago30m 18sScore: 75

Michael Chang

Hosting Operations
intermediate
Automation
Guest Communication
Team Management
Multiple Properties

Summary

This episode of Michael Chang's STR podcast focuses on how AI is transforming short-term rental management. Annie, co-founder of HelloHost, explains how AI can automate guest communication and operations, and how hosts can leverage it to remain competitive. The discussion includes the importance of AEO, review removal, and AI's impact on Airbnb policies.