How To Handle An Inquiry From An Incomplete Airbnb Guest Profile

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Optimize My Airbnb: I Help Airbnb Hosts Make Money

Hosting Operations
intermediate
Guest Communication
Problem Guests
Airbnb
Experienced Hosts

Summary

This video discusses how to handle inquiries from Airbnb guests who have incomplete profiles, particularly lacking ID verification. It suggests setting up your Airbnb listing to require ID verification before guests can book and also creating a canned message requesting further information before approving their request. Hosts should be aware of how declining requests can affect their listing metrics and only decline guests with incomplete profiles when they've submitted a reservation request, since Airbnb frowns on declining guests before reservation requests.