Airbnb Cancellation Policy and Alteration Requests - 2021
Summary
AI-generatedThis video explains Airbnb's cancellation policies, from flexible to super strict, and advises hosts on choosing the best fit for their property type and location. It also details how to use alteration requests effectively and warns against common scams related to both cancellations and alterations.
Key insights
If a guest expresses intent to cancel due to extenuating circumstances but does not formally cancel before their reservation check-in date, they forfeit their right to a refund, even for those circumstances, as they have exercised their right of possession by keeping the dates active.
Mistakes to avoid
Failing to formally process an alteration request when moving a guest to a different property can lead to a mandatory 50% refund for the guest, as the original booking agreement was not updated.
Tools & resources
Pricing Masterclasscourse
Sean Rakidzich offers a 'Pricing Masterclass' to help hosts optimize their pricing strategies.
Frequently Asked Questions
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial