Hospitable Town Hall, May 15
Summary
AI-generatedThis town hall covers Hospitable's new pricing plans, including updates on smart locks, AI features, and direct booking. Hosts will learn about changes affecting both new and legacy customers, with a focus on how these updates aim to provide more value and future-proof their operations.
Key insights
Hospitable has introduced new tiered pricing plans (Host, Professional, Mogul) to cater to diverse host needs, moving away from a one-size-fits-all model. These plans offer varying levels of features, from basic channel management to advanced AI and owner statement tools.
Mistakes to avoid
Creating an expectation that smart locks were included in all plans without proper monetization led to customer dissatisfaction when the feature was later charged separately.
Tools & resources
Hospitable Town Hallvideo
Hospitable's Town Hall provides updates on company and product developments, including pricing changes and new features. A recording is available on their YouTube channel.
Frequently Asked Questions
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial