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Summary
AI-generatedThe host discusses his approach to handling discount requests from guests. He shares a strategy of telling guests that he believes his price is too low for the dates they are looking to book and that he is going to have to raise the price, but that he will honor the price they are seeing temporarily. Then he asks the guest to let him know if they will not book, so he can raise the price.
Key insights
Responding in this way can lead to guests booking at full price rather than receiving a discount.
Mistakes to avoid
Don't immediately offer a discount when a guest asks for one, as they may be willing to book at full price if presented with a different approach.
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial