The 1 question that gets ALL my Airbnbs a 4.9+ rating

Summary

This video explains the "Feedback Loop," a method for avoiding negative Airbnb reviews. The key is to identify potentially dissatisfied guests (around 1 in 10 reservations) and proactively ask if there's anything else you can do to improve their stay, nipping potential issues in the bud. Two additional tricks are using a co-host or fake manager, and offering a goodie bag upon check out.