Insight
AI chatbots are beginning to influence travel planning by narrowing down destination options before travelers have a chance to consider them.
The Race for Chinese Travel Demand Is Now a Fight to Get on the AI Shortlist
Summary
AI chatbots are increasingly influencing travel planning by narrowing down destination choices early. A study of Chinese AI bots like ERNIE Bot and Doubao shows they can exclude options before travelers even consider them, impacting visibility.
Key takeaway