Insight
The average 'shadow work' (hidden non-core tasks) for an employee is about seven hours per week.
The Best AI Goes Unnoticed: Perk CPO Nikita Miller on the Future of Business Travel
Summary
Perk's CPO discusses AI's invisible role in business travel, focusing on automating 'shadow work' to save employees time. The goal is a unified platform that understands user policies and patterns, making operations seamless and proactive, not reactive.
Key takeaway