News
Stay updated with the latest STR industry news and regulations
This NerdWallet article provides a guide on how to get a full refund from Airbnb. The article likely discusses Airbnb's refund policies and the steps guests need to take to qualify for a full refund, such as documenting issues and communicating with the host. Knowing Airbnb's refund policy is crucial for hosts and guests.
Airbnb is hosting an exclusive table tennis tournament, the Marty Supreme Invitational, in New York City. While this event is not directly related to STR hosting operations, it highlights Airbnb's focus on creating unique guest experiences, a trend hosts can learn from.
A recent article reveals a guest's outrage over a four-page cleaning checklist demanded upon checkout. This highlights a potential area of friction in the guest experience, potentially impacting reviews and satisfaction. Hosts should consider the impact of detailed cleaning expectations, and seek feedback to balance thoroughness with guest convenience.
This Lodgify article discusses the importance of setting up house rules on VRBO listings. Hosts should review and implement clear house rules to protect their property and ensure a positive guest experience.
Architectural Digest showcases stunning Airbnb properties across the United States. This article highlights design trends, features unique stays, and offers inspiration for hosts looking to enhance their listings and attract guests seeking beautiful and well-designed accommodations. It's an opportunity to discover what makes a listing stand out.
This article from Lodgify will help you optimize your Vrbo listing by providing a checklist of essential amenities. By accurately reflecting your amenities, you can improve guest satisfaction and attract more bookings.

This article details how to create a guest-friendly digital guidebook for your Airbnb, emphasizing the benefits of reducing guest questions and enhancing your brand. It explores five methods, ranging from the free Airbnb native guidebook to using design tools like Canva or dedicated third-party apps, offering options for various budgets and needs. Hosts should consider implementing a digital guidebook to streamline operations and improve the guest experience.

This article discusses whether or not Airbnb hosts should offer breakfast to their guests. While not required, offering breakfast can enhance the guest experience, but hosts should consider cuisine preferences, food allergies, and scheduling. Hosts can consider a continental breakfast, gift basket, or using meal delivery services to cater to different dietary needs.
A recent study by Rensselaer Polytechnic Institute (RPI) analyzed five million Airbnb guest reviews, shedding light on guest concerns regarding crime and safety within short-term rentals. This research provides valuable insights into the guest experience, highlighting potential areas for hosts to improve. It underscores the importance of addressing safety concerns to enhance guest satisfaction.
Airbnb's Newsroom announces 'Elphaba's Retreat,' a uniquely themed listing inspired by the musical Wicked. This initiative demonstrates Airbnb's ongoing effort to diversify listings and attract guests with memorable experiences. It encourages hosts to consider themed offerings for guest appeal, potentially enhancing listing visibility.
This article from Hostfully discusses how to build a successful eco-friendly vacation rental business. It highlights the growing demand from green travelers, the key features they look for, and provides actionable steps and resources to attract and cater to this market, potentially increasing both revenue and guest satisfaction.
In an unconventional move, Mike Hussey is turning the WACA Ground into an Airbnb for The Ashes. While details are limited, this showcases the potential for unique property types and how large venues can capitalize on major events to increase visibility and potentially revenue. This presents opportunities for hosts with unusual properties.
Vrbo is enhancing its platform by adding guest photos to property reviews and galleries. This update is designed to enrich the guest experience and provide potential renters with more visual insights into a property before booking. This change could boost booking conversions.
Vrbo is implementing new standards for vacation rental homes. Details about the specific standards are not yet available. However, this update suggests the platform is focusing on quality and potentially impacting host requirements and guest expectations, and potentially affecting host compliance.
VRBO introduces VRBOCARE, setting new quality standards for vacation rentals. This indicates a potential shift in platform expectations regarding host performance and guest experience. The initiative likely aims to enhance guest satisfaction and brand reputation, potentially influencing host ranking and visibility on the platform.
This article discusses Vrbo's evolution and how traveler expectations are shaping the short-term rental industry. Rising expectations for amenities, seamless booking, and personalized experiences are driving changes. Hosts need to adapt to offer a superior guest experience and stay competitive in the market.
VRBO is introducing VRBOCARE, setting new standards for vacation rental quality. This initiative aims to elevate the guest experience and build trust within the VRBO platform. Further details and specifics surrounding this program are anticipated to be revealed in the coming weeks, promising positive changes for hosts and guests.
This article from Binghamton University highlights the importance of safety reviews when choosing an Airbnb listing. It emphasizes that guests consider safety ratings a critical factor when booking, potentially impacting booking rates and guest satisfaction. Ensuring a safe environment and responding to safety concerns quickly are key to attracting guests and building a positive reputation.
Airbnb faces scrutiny due to safety concerns. The article suggests transparency in areas like security measures and emergency protocols could increase traveler confidence. The impact highlights that addressing safety issues can enhance the guest experience and potentially increase bookings.
Airbnb is launching social features for Airbnb Experiences, allowing guests to connect with each other before, during, and after their trips. This update focuses on enhancing the community aspect of Experiences, fostering connections among travelers. Airbnb aims to improve the overall guest experience, creating more engaging and interactive travel adventures.