NO REFUNDS! Airbnb Extenuating Circumstance Policy Update 2021

10.1K viewsabout 5 years ago6m 18sScore: 82

Sean Rakidzich

Regulations & Compliance
intermediate
Airbnb
Guest Communication
House Rules
OTA Strategy

Summary

This video explains the 2021 Airbnb policy updates to the extenuating circumstances policy. Starting January 21st, 2021, the policy will no longer cover personal circumstances like flight cancellations, illness, or death in the family, but will continue to cover large-scale events like pandemics and natural disasters. This update is intended to balance the interests of both hosts and guests.