I Failed as an Airbnb Host.. After 8 Years, My Biggest Regret.
Summary
Sean Rakidzich reflects on 8 years of Airbnb hosting and content creation, acknowledging that his focus on the nuts and bolts of the business has led to neglecting the soul of hospitality, which centers on making guests feel safe and welcome. He stresses the importance of not losing humanity in pursuit of scaling and efficiency, urging hosts to prioritize the guest experience.
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