VRS628 - Why Local Wins: The Five Pillars for Success You Must Follow - with Ashley Ching

Summary

This episode discusses a report by Ashley Ching, Founder and CEO of Inhaven, about the challenges faced by large-scale vacation rental management companies. Ching's research suggests that lack of local focus and misguided attempts to scale are structural problems, rather than just blaming bad leadership. The conversation highlights five key pillars that support successful hospitality operations and draws parallels between hotels, restaurants, and vacation rentals, emphasizing the importance of maintaining a local-first mindset.