Insight
AI agents don't use brand recognition or loyalty for quick decisions, and they evaluate every option to give a unique advantage.

The travel industry is shifting its marketing focus to AI agents (B2A), which don't rely on brand recognition, as Expedia is doing. This means that the competitive advantage shifts to how a property stands out and the ability of agents to find it. Currently, only a small percentage of Expedia's traffic comes from AI-driven search efforts.
AI agents don't use brand recognition or loyalty for quick decisions, and they evaluate every option to give a unique advantage.