B2A? AI Agents Are Travel’s New Audience — And They Don’t Care About Brands

And They Don’t Care About Brands·Published May 22, 2026·Growth & Marketing
B2A? AI Agents Are Travel’s New Audience — And They Don’t Care About Brands
Summary

The travel industry is shifting its marketing focus to AI agents (B2A), which don't rely on brand recognition, as Expedia is doing. This means that the competitive advantage shifts to how a property stands out and the ability of agents to find it. Currently, only a small percentage of Expedia's traffic comes from AI-driven search efforts.

Key takeaway
Insight

AI agents don't use brand recognition or loyalty for quick decisions, and they evaluate every option to give a unique advantage.

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