Learn · News
STR News.
Every regulation change, market signal, and platform shift that touches short-term rentals — read, scored, and summarized so you can stop scrolling Twitter and start running your business.
Results
Page 3
Airbnb guest floored after being told 'go out NOW' by host at 2am - Daily Record
An Airbnb guest was abruptly told to leave at 2 AM by their host, highlighting a potential guest experience issue. This incident raises concerns about poor guest communication and the potential for disruptive host behavior. Hosts should review their guest communication protocols to ensure a positive and respectful experience.
What 4.9-Rated Properties Do Differently (Based on Real Guest Reviews)
This article discusses the importance of achieving a 4.9-star rating on Airbnb, as it can significantly increase revenue. It highlights four key attributes of top-rated properties and provides insights into creating superior guest experiences and operational strategies. Hosts should review their current guest communication, cleanliness standards, and problem-solving processes to optimize their ratings.
How Unified Inbox Streamlines Guest Communication Across Multiple Platforms
Hostfully's unified inbox centralizes guest communication from multiple platforms like Airbnb, Vrbo, and Booking.com, streamlining operations and saving property managers time. Property managers using unified inboxes, templates, and triggers have reported significant efficiency gains, including increased revenue and substantial time savings, leading to greater business growth.
The 10 Best Airbnb Management Companies in 2026
This article discusses the benefits of using Airbnb management companies. Hosts can use these companies to streamline their operations, from managing listings to handling guest communication and financial management.
User Profile: Maven Vacation Rentals
This article profiles a successful boutique vacation rental business owner in Florida who prioritizes care and consistency. The owner uses OwnerRez to manage their operations, emphasizing the importance of detailed reporting and consistent guest communication. Hosts can learn from her strategies, focusing on quality over rapid scaling and leveraging technology for efficiency and owner transparency.
Couple Shocked By Note Attached To Airbnb Bed — Here’s What Hosts Are Actually Allowed To Ask Guests - Yahoo
This article discusses what hosts are allowed to ask guests, triggered by a couple's surprise at a note left on an Airbnb bed. Understanding guest communication boundaries is key for hosts. The article likely explores permitted requests, potentially including cleaning and checkout instructions, while emphasizing the importance of clear and respectful communication to avoid guest dissatisfaction.
User Profile: AZ Vacation Home Concepts
This article highlights the operational strategies of AZ Vacation Home Concepts, a father-daughter duo managing vacation rentals. They emphasize guest-focused stays and utilize OwnerRez for reservations, guest communication, and document management. Hosts can learn from their focus on curated guest experiences and leveraging tech tools like OwnerRez for efficient management.
User Profile: Mainstay Luxury Estates
This article profiles Mainstay Luxury Estates, a company that manages luxury vacation rentals. It highlights their use of OwnerRez for bookings, guest communication, and integrations, emphasizing the benefits of a streamlined system.
User Profile: Stable View
This article profiles a host using OwnerRez to manage their equestrian and lodging venue. They highlight the benefits of automation, especially with automated messaging and calendar syncing, to streamline operations and enhance the guest experience. Consider how automation, such as that provided by OwnerRez, can improve your efficiency and guest communication.
Why This Expert Investor Owns Only ONE Rental Property
This article shares the story of an investor who chose to keep only one short-term rental property despite having the knowledge and resources to scale. The host emphasizes the importance of planning, self-management, and personal guest communication, which helps to maintain high-quality guest experiences. This story provides an alternative perspective for hosts who may not want to scale.
User Profile: Clements Family Vacation Rentals
This article profiles a successful STR host who built their business from one property to seven using OwnerRez. They emphasize the importance of automation features, particularly for managing guest communication, payments, and website hosting, to save time and focus on guest experience. Hosts can learn from her experience and consider automating tasks to scale their business.
How to Manage a Short Term Rental Without Hiring a Property Manager
This article from The Short Term Shop argues that self-managing your STR is often the smarter move, as it saves on management fees and offers tax advantages. It outlines tools and systems for successful self-management, emphasizing the importance of building a reliable local team and automating guest communication, and explains the advantages of being involved in the process yourself.
Airbnb adds direct messaging, new social features after app overhaul - CNBC
Airbnb's recent app overhaul introduces direct messaging and new social features, enhancing guest communication and engagement. This update provides hosts with enhanced tools for interaction, allowing for easier communication with guests. Furthermore, it aims to foster a more social experience within the platform.
10 Things You NEED as a DIY Landlord (Self-Managing Rentals)
This article from BiggerPockets discusses 10 essential tools for DIY landlords, emphasizing the importance of property management software, vendor lists, and project management systems. Hosts should consider adopting these tools to streamline operations, improve guest communication, and scale their businesses, while also highlighting the importance of avoiding the common mistake of thinking managing a rental is simply collecting rent.

What AI Solutions Should I Use in My Short-Term Rental Business?
This article highlights how AI is transforming the short-term rental industry, providing hosts with various tools to automate tasks, optimize pricing, and enhance guest experiences. Hosts should consider integrating AI solutions like dynamic pricing, guest communication platforms, smart home integrations, and review management tools to improve efficiency and boost revenue.

What AI Solutions Should I Use in My Short-Term Rental Business?
The short-term rental market is undergoing an AI-powered transformation, with dynamic pricing, guest communication, and smart home automation tools becoming essential for hosts. AI-driven pricing optimizes revenue, while platforms like Hospitable and RemoteLock improve guest experiences and operational efficiency. Explore the Neyoba AI Pricing Assistant from Beyond to revolutionize your pricing strategy.

How Do I Manage My Short-Term Rental Pricing When I'm Too Busy?
Busy US hosts face challenges managing STR pricing due to time constraints and competition. Smart pricing software can help with this. The article highlights the increasing competition with over 2.4 million active listings, the impact of local events on demand, and how automation and mobile apps can help manage pricing and guest communication effectively.
Amex GBT and Concur Unite for AI-Powered Travel Platform as U.S. Hotels Face RevPAR Slowdown
AI is rapidly transforming the hospitality industry, with independent hotels seeing faster returns than large chains. Hosts should consider using AI tools for guest communication, marketing, and dynamic pricing to improve efficiency and boost revenue. Balancing automation with a human touch remains critical for success.
Deals & Data: Hotel Sell-Offs, New Openings, and AI ROI
AI is rapidly being adopted in the hospitality industry, with independent hotels seeing faster ROI than larger chains. Hosts should consider integrating AI tools for guest communication, marketing, and pricing optimization to improve efficiency and revenue.
Dubai Airbnb management firm CEO writes personal welcome letters to every guest - Digital Journal
A Dubai-based Airbnb management firm's CEO is writing personalized welcome letters to every guest, highlighting a focus on the guest experience. This strategy underscores the importance of personalized guest communication. This approach could lead to improved guest satisfaction, positive reviews, and potentially, increased bookings.
Airbnb Host Threatens To Fine Guests If They Don't Take Trash To Dumpster - YourTango
An Airbnb host is threatening to fine guests who don't take out the trash. Hosts should clearly communicate all house rules, including trash disposal, in their listing and guest communication to avoid disputes.
Airbnb Host Checks In ‘Polite’ Woman, Not Prepared For 5AM Call They Get - Newsweek
This Newsweek article highlights an Airbnb host's unexpected 5 AM phone call from a guest, illustrating the realities of guest communication. Hosts must prepare for varying guest needs and be available to address issues promptly, regardless of the time. This emphasizes the importance of clear communication and setting guest expectations.
Airbnb Host Refuses To Let Renters Stay In The Unit They Reserved, So They Complain To Airbnb Who Kicks The Host Off The App - TwistedSifter
An Airbnb host refused to let renters stay in the reserved unit, leading to a complaint and the host's removal from the platform. Hosts should prioritize fulfilling bookings and maintaining guest communication to avoid account suspension. Ensure you are prepared to honor all reservations.

Top Tools for Managing Your Vacation Rental Remotely
This article highlights key tools for remote Airbnb management, including property management software, guest communication automation, and dynamic pricing. Hosts should consider integrating these tools to streamline operations, enhance guest experience, and boost revenue.
Curated by Learn STR by GoStudioM — refreshed every 30 minutes from 60+ verified industry sources.